đź”’ Privacy Policy
Applies to maisonunique.site, operated by NAOMI SOLUTIONS LLC (“Maison Unique”).
Contact: contact@maisonunique.store · Phone: +1 (209) 224-0006
1. Who We Are
NAOMI SOLUTIONS LLC operates the Maison Unique store. If you have questions or requests regarding privacy, contact us at contact@maisonunique.store or call +1 (209) 224-0006.
If a mailing address is required for a formal request, please email us and we will provide the appropriate address promptly.
2. Information We Collect
We may collect the following categories of information:
- Information you provide: name, email, phone number, shipping/billing address, order details, and any messages you send to us.
- Order and payment details: items purchased, transaction history, payment status, and fraud-prevention signals. (Payment card details are processed by payment providers and are not stored by us in full.)
- Device and usage data: IP address, browser/device type, pages viewed, timestamps, referrer URLs, and interactions with the site.
- Cookies and similar technologies: identifiers that help enable core site functionality (e.g., cart/session), analytics, and advertising features (where enabled).
3. How We Use Your Information
We use information to:
- Process and fulfill orders (including shipping, returns, refunds, and customer support).
- Communicate with you about orders, account activity, and support requests.
- Improve our store (analytics, troubleshooting, performance, and personalization).
- Security and fraud prevention (detect, prevent, or investigate suspicious activity).
- Marketing (send promotional emails/SMS where permitted and manage advertising/remarketing where enabled).
- Legal compliance (tax, accounting, and recordkeeping obligations).
4. How We Share Information
We may share information with trusted parties to operate our business, including:
- Shop platform & service providers (e.g., Shopify and apps/tools used for store operations, analytics, and customer support).
- Payment processors to process transactions and help prevent fraud.
- Shipping and logistics providers to deliver orders and provide tracking.
- Advertising and analytics partners (where enabled) to measure performance and show relevant ads.
- Legal or compliance purposes when required by law or to protect rights, safety, and security.
5. Cookies, Analytics & Advertising
We use cookies and similar technologies to keep the site working, understand usage, and (where enabled) support marketing and advertising. You can manage cookie preferences through our cookie banner/settings (if available) and through your browser settings.
- Essential cookies help with core functionality like checkout and cart.
- Analytics cookies help us understand site performance and improve the experience.
- Advertising cookies may help deliver more relevant ads and measure campaigns (where enabled).
6. Your Choices
- Email marketing: you can unsubscribe anytime using the link in our emails.
- SMS marketing (if used): you can opt out by following the instructions in the message.
- Cookies: you can adjust cookie settings (where available) and/or use browser controls to block or delete cookies.
- Account information: you may request to update or correct certain information by contacting us.
7. U.S. State Privacy Rights (Notice)
Depending on where you live, you may have certain rights regarding your personal information, such as the right to access, delete, correct, or obtain a copy of your information, and to opt out of certain uses such as targeted advertising.
To submit a request, contact us at contact@maisonunique.store. We may need to verify your identity before completing your request.
Suggested page (Shopify commonly uses): Do Not Sell or Share My Personal Information
8. Data Retention
We keep personal information only as long as needed for the purposes described above, including to fulfill orders, provide support, comply with legal obligations, resolve disputes, and enforce agreements.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no security method is 100% secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our store is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.
11. International Processing
Our service providers may process information in the United States and other countries. Where applicable, we take steps to require appropriate safeguards consistent with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will be posted on this page.